Help

Still waiting for your food or do you have problems with your order?

When you made your order, an e-mail was sent to the e-mail address you typed in. In that e-mail you can find the phone number for the chosen Restaurant. We recommend that you try and call the restaurant and they will be able to help you with your order. In case you didn’t receive any e-mail, please check your junk/spam mail.

Do you want to cancel your order?

You will need to call the chosen Restaurant immediately and tell them that you wish to cancel your order, if you already have made a card payment, you will need to send us an e-mail with the information on your order at hello@timetoeat.com.mt and we will make a chargeback to your payment card.

Which credit cards can you use on our site?

Visa
MasterCard
BOV Cashlink
Maestro
American Express

Do you wish to contact Time To Eats Customer Support?

You can call our Customer Support on +356 2778 1512 which is open from 11:00am-11:00pm (11.00 – 23:00)

Do you have other special enquires?

The best you can do is to send us an e-mail on hello@timetoeat.com.mt or write to us on Facebook.